Customer Satisfaction
Technical Assistance by Phone:
You have a dedicated technician on staff here to answer any technical
questions about your MFT equipment. Whether you have mechanical or Electrical
questions, your first line for assistance is at 651-407-3100 Ext 126 or via
cell phone 651-747-7601.
Parts Orders:
Your responsive parts department is available
to make shipments for next day arrival if necessary. Most orders are shipped
the same day if required. Please call 651-407-3100.
Installation and Start Up of New Equipment:
MFT Technicians have years of experience and a "can do" attitude
for initial installations of new equipment. They will assist your personnel in
set up and testing to ensure your expectations are met. Contact your
Applications Manager for details.
Training:
Your personnel will be effectively trained in the field or in our plant at
your request. Training is customized to your applications with emphasis on
your specific needs.
Follow up Training:
Our technicians are available for additional training after the initial
start up. We find that machine operators frequently have more questions after
working with equipment. That is a good time to reinforce initial training and
add new information and techniques.
System Upgrades:
MFT offers application-specific advanced technology feeding upgrades. Our
technicians can help you integrate new hardware and/or software to advance
your feeding capabilities.
Repair and Service:
Your equipment is in good hands with our expert maintenance department.
Whether you need to fine tune for maximum production, do preventative
maintenance, or make upgrades with our latest technology, our staff can make
informed recommendations for you.
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